Returns & Exchanges
At EKO Home, we want you to love your living space, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If your purchase isn't the perfect fit for your home, our streamlined process makes returns and exchanges simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original EKO Home packaging, ensuring all hardware, assembly manuals, and protective inserts are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.